Hi there! I’m Hazel, the heart behind Digital Guide Creator.
My journey began when I openedMulberry Lodge Country Retreat in the beautiful McLaren Vale Wine Region of South Australia. The lovely image above is my award winning property. We won best Hosted Accommodation in South Australia 3 years in row and were Inducted into the Hall of Fame. 😊
As a passionate host, I'm always looking for ways to improve guest experiences and communications. Enter Touch Stay—a communication game-changer! My Touch Stay digital guide📱 not only provides all the key property Information in a digital format, but it also allows me to provide a unique showcase of the local, food, wine and experiences in the area through the digital guide interactive map and so much more. Check out my digital guideHERE
I became the Touch Stay Australian Ambassador in August 2020 and eventually joined their team. Over four exciting years with Touch Stay, I wore many hats—building guidebooks, hosting demos, training customers, attending events, and joined the customer support team in 2024. I’ve worked with everyone, from hosts with one property to Property Managers juggling hundreds of guides plus tour guides and event planners. Along the way, I’ve gained deep knowledge of the platform, its features, and how to create standout digital guides that showcase properties, tours and events beautifully. Whether it’s embedding videos, integrations, using custom elements or setting up the communications module, I know how to make the magic happen!
Fast forward to today, I’ve retired from my official Touch Stay role to focus on my own business and enjoy some time travelling. But I’m still here as a Touch Stay guidebook expert, sharing my love for this amazing tool with businesses like yours. Let’s craft something memorable together! 😍